Terms and Conditions
Last updated: 15th December 2024
These Terms and Conditions are valid for all orders placed with PraanabyPallavi, trading as a Sole Trader.
Changing our Terms and Conditions of Sale
Any changes that we may make to our Terms and Conditions in the future shall be posted on this page and shall be made in our sole discretion.
Ordering
After placing an order, you will receive an email from us acknowledging that we have safely received it, and this shall be construed as our acceptance. The contract is between us and you and will be made when we send you the email confirmation. Only those products listed in the email will be included in the contract.
Availability
All products are subject to stock availability. We will inform you as soon as possible if all or some of the products in your order are unavailable. You will still be charged for products placed, but currently available. We will use our commercially reasonable efforts to dispatch your order and minimise any delays as reasonably possible.
We may, from time to time, in our absolute sole discretion, limit purchases to no more than 10 (or any other quantity if deemed appropriate) of any one item per transaction.
Ordering errors
You are able to make changes your orders up to the point at which you click on the Check Out button on the checkout page.
Prices
Please be aware the prices of our products exclude delivery costs, which will be added separately and will be added to the total amount due. The applicable delivery costs will be clearly displayed during the checkout process.
We retain the right to unilaterally amend the prices of our products, before you have placed an order with us.
Product Colours
We make every effort to display as accurately as possible the colours of the products that appear on our site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
Refunds and Returns
Due to the nature of our business and the level of personalisation involved, PraanabyPallavi cannot offer customers a refund for their products. We may consider providing you with store credit.
Please reach out to use via email, and these requests shall be considered on a case-by-case basis.
Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control including Acts of God, fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities. This does not affect your statutory rights.
Privacy of Children on our Website
Our site is not intended for use by children under the age of 18, and we will not knowingly collect any information from any person below the age of 18.
In order to contract with PraanabyPallavi you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes.
Delivery
Although we can deliver to the Scottish Highlands & Islands, Northern Ireland, Isle of Man, Isles of Scilly and British Forces Post Office (BFPO) addresses, delivery to these locations may take a little longer.
To ensure your order arrives when you expect, we may make changes to delivery options during Sales, or busy periods. The options that are available will be made clear during checkout.
Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for worldwide deliveries, some of our products may not be available for delivery to certain destinations. We reserve the right to define what can and cannot be delivered to destinations. Please note that many countries have import restrictions on certain products or materials. The products you order for delivery to worldwide destinations may be subject to duties or taxes upon importation. These duties or taxes are levied once the product reaches the country of destination. You are responsible for determining whether there is any restriction on delivery of our products to your selected destination. You are also responsible for any duties, taxes or additional costs levied on your product at the time of importation, and for paying those costs. We recommend you contact your local customs authority or post office (where applicable) to learn more about customs restrictions and possible costs prior to placing an order.
By placing an order with us, you agree to take on the risk of the product/products (if applicable) as soon as we confirm this has been posted and provide you with the tracking details.
Entire agreement
These terms and conditions and other notices elsewhere on our website contain the whole agreement between us and you relating to the supply of products. No other terms or conditions will form part of the Contract, unless agreed by us in writing and signed by an authorised an authorised representative of PraanabyPallavi.
Our right to vary these Terms and Conditions
We have the right to revise and amend these terms and conditions from time to time. You will be subject to the terms and conditions in force at the time that you order products from us.
Intellectual Property Rights
PraanabyPallavi own or have the permission to use the intellectual property rights on the Website and its contents. These rights are protected worldwide. All such rights are reserved.
You are only allowed to store, print and display our Website content only for your own personal use. You are not allowed to use any part of the Website for commercial purposes unless you have our express written permission.
You’re also not allowed to use the PraanabyPallavi logo, brand or trade mark (or any marks which are colourably similar) without our express written permission.
Liability
To the extent possible, PraanabyPallavi excludes all liability for damage caused, howsoever (with exception to personal injury or death) under the Terms and Conditions of Sale
Law and Jurisdiction
This website, any content contained herein and any contract brought into being as a result of use of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English and no public filing requirements apply. These terms and conditions do not affect your legal statutory rights.
Terms of Website Use
This section tells you about the terms and conditions (‘Terms and Conditions of Sale’) on which you may use our website www.praanabypallavi.com (‘our site’), whether as a guest or a registered user. Please read these Terms of and Conditions of Sale carefully before you start to use our site. By using our site, you indicate that you accept these Terms of Use and that you agree to abide by them.
If you misuse or tamper (e.g. hack, introduce viruses, trojans, worms, logic bombs or other technologically harmful material or carry out denial of service attacks) which impact our performance, you agree to indemnify, defend and hold harmless PraanabyPallavi, and all third party claims, liability and damages and/or costs (including but not limited to legal fees), arising from your use (or misuse) of this Website or if your breach the Terms and Conditions of Sale.
Your information
Your information, including personal data shall be handled by our privacy policy.